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Have any questions?

Yes, You will need to apply through our website with our partners HUMM by Flexifi. The process is so easy and approval can take minutes. Once approved please email us at support@e-movementireland.ie and we will send you your new scooter straight away.

No, we are an online store only. However, any warranty or repair issues are dealt with in our Dublin based workshop.

Yes, we offer free delivery for Ireland and the UK.

Deliveries take between 2 – 3 days.

If you would like to cancel your order, please contact us immediately via our email address: support@e-movementireland.ie. Please include your order number when contacting us.

If your order has not yet left our warehouse, we should be able to stop it shipping, and issue you a refund immediately.

If your order is in transit, or has already been delivered, you will need to arrange a return with us.

Once a refund has been approved by the E-Movement team we will refund your payment to your original payment method (i.e, card, Paypal account etc) within 14 days. Please be aware that the refund can take up to 5 days to appear in your bank depending on who you bank with.

We have not had 1 customer who was not happy with their scooter when it arrived, But don’t worry you have 30 days to return your scooter. Please note – when returning a product, it must be returned in ‘new, unused and re-saleable’ condition, with all components included, in their original packaging.

Yes, we are so confident in our scooters that we offer a 2 year warranty on all our scooters. If you have questions regarding a product’s warranty coverage, you can contact us: support@e-movementireland.ie.

The warranty term is 2 years for the motor of the E-TWOW electric kick scooter, 1 year for all other E-TWOW scooter’s components, and 1 year for the battery, but not more than 4000km, from the warranty’s certificate issue date and covers exclusively faults to the accumulator, engine, chassis, controller regarding the product’s technical compliance.

Consumable parts that are subject to wear and tear.

Yes, we offer a full repair and maintenance service on all TWOW products.

The E-TWOW Scooter has a power consumption of only 6.15W/km (with the LED lights turned ON).

The E-TWOW reaches speeds of up to 40km/h! Many countries have a legislation that imposes a speed limitation. The E-TWOW scooter features a great particularity – the speed can be limited according to the legislation of every country, so once a maximum speed is set, the scooter won’t exceed that speed. The speed limitations are 6 km/h, 20 km/h and 25 km/h and 40km/h. This function can be activated or deactivated from the central control unit, according to the user’s needs.

The autonomy is between 35 and 50 km/h and it was calculated at a constant speed of 20km/h, with a load of under 70kg and with a wind speed of under 10km/h. The E-TWOW is the first scooter to use the KERS technology (KINETIC ENERGY RECOVERY SYSTEM) through the magnetic braking system, so the autonomy can be increased up to 40 %. This system is used in Formula 1 cars and it’s the first time such a technology was integrated in an electric kick scooter.

1.5h-2h (4A charger) or 3h-3.5h (2A charger). When you get the E-TWOW electric scooter for the first time, we recommend to charge the battery fully before using it, and charge it once every three months if you stopped using the scooter.

The booster model has a double breaking system: it uses a magnetic brake (without any friction), which also activates the KERS technology and a rear foot brake that stops the scooter instantly, which makes your ride a very smooth, safe and comfortable one. The GT2020 and GT2020SE have an extra drum brake on the back wheel.

The E-TWOW Scooter is equipped with a lighting system made up of 6 powerful white LED lights and a sensor that will automatically start the headlight when the ambient light is insufficient.

The E-TWOW scooter is a completely foldable electric scooter (patented). The folding process is done in 3 easy steps and it takes only a few seconds. It is height adjustable, it features handlebar folding, and main body folding. Moreover, it also has an automatic unfolding body. The entire folding systems has never been used until now for such a vehicle. It only weighs 10.7Kg, which makes it the lightest electric scooter in the industry.